Technology

A student smiles while viewing her laptop screen.


Tech Support

Parent/ Guardian Tech Support

Access parent technology support and resources for families. Find detailed instructions and troubleshooting guides for essential district tools, including:

  • Google Services (like Classroom and Drive)
  • PowerSchool accounts
  • Student Chromebook management

Staff Tech Support – Regular

If you are a staff member experiencing any issue or would like to request something, request regular staff tech support. You will:

  • Login with your email credentials
  • Input a ticket that will automatically be routed to the appropriate ComputerTA or IT staff to resolve your ticket ASAP.

Staff Tech Support – Emergency

If you are a staff member who:

  • Needs something in less than 30 minutes
  • Are experiencing an IT security Issue
  • Have a classroom tech issue that is impeding instruction

Please do one of the following:

  • Contact your Building ComputerTA
  • Call the IT office at ext. 21016

Student Data and Privacy

Education Law 2-d Regulation 121 was passed by New York State and implemented by the Department of Education so that school districts are empowered to focus on the protection and handling of student Personal Identifiable Information (PII).

Instructional Technology

As required by Commissioner’s Regulation 100.12, the Niskayuna CSD maintains an Instructional Technology Plan to help support achievement and engagement through the seamless integration of technology into teaching and learning, improve learning experiences for students and increase equitable access to technology-rich learning experiences for students and staff.

Smart Schools Bond Act

As required by the Smart Schools Bond Act (SSBA), school districts must post their final Smart Schools Investment Plan online. The plan outlines how the district will participate in the Smart Schools Bond Act of 2014, which authorized $2 billion in state funding for educational technology and infrastructure.

ParentSquare is the K-12 communications platform Niskayuna uses as a way for teachers, staff and families to communicate in a centralized location.

The 1:1 Program is an NCSD initiative to provide students with Chromebooks that they can use both in class and at home. Visit the Chromebook Academy website to find out more about the responsibilities and requirements of the NCSD 1:1 Program as well as information about other student resources.

Learn about technology policies, procedures, and user responsibilities.

Visit the Technology Handbook and Agreement page.