Message to our Families: Support is Available

Tuesday, March 24

All any of us can do is our best. As we all attempt to adjust to a “new normal” that we hope is as short as possible, that’s our message to our families, our students, and ourselves. We recognize that everyone is dealing with many personal and professional priorities in a time of crisis. It’s stressful and challenging. We’ll get through it together.

Tomorrow, we will share a letter with details for accessing updated learning resources that our teachers are working on. We recognize that trying to keep our students connected and working remotely raises many questions. We’re doing our best to answer questions as quickly as we can, but we also need to ask for patience. We’ll be patient as well: In terms of students and learning, all we ask is that you do what you can and reach out if we can help.

Our message to everyone, especially our students: Sometimes our best is working away in Google folders and sometimes it’s unplugging everything and going for a walk outside (practicing social distancing).

The Niskayuna Central School District Team

Support & Resources for Families

E-mail us for support

You or your child are more than welcome to reach out to your  child’s school counselor, social worker, school psychologist, or principal with any questions or concerns. See contact information for each school at the end of this message. Office hours are Monday through Friday from 8:30 a.m. to 2:30 p.m. If a response is not possible on the same day, e-mails will be responded to within 24 hours. Sometimes a simple “check-in” can provide some relief from anxiety, stress or concerns. Please know that any conversations that you or your child have with the Niskayuna staff members are confidential unless disclosure is required to prevent clear and imminent danger to the student or others or when legal requirements compel the sharing of the information.

Resource: “Helping Children Cope in a Time of Crisis”

This resource, adapted by Niskayuna school psychologists, provides some suggestions to help children during stressful times.

NYS Emotional Support Line: 1-844-863-9314

The Office of Mental Health Services Emotional Support Line at 1-844-863-9314 provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.  More information and resources

Outside Crisis Helpline: Text 741741.

Please note that in a crisis situation, help from outside agencies is available by texting 741741. By texting this number you will have direct, live access to a trained counselor through a secure online platform.

Mobile Crisis

The mobile crisis team from our school-based health clinic partner Northern Rivers offers support to individuals and families that are experiencing a mental health or behavioral crisis. They are still in operation from 8 a.m. to 10 p.m., Monday through Friday, and Saturday and Sunday from 11 a.m. to 7 p.m. The mobile crisis number is (518) 292-5499.

Lastly, we remind you to dial 911 in the case of an emergency.

If you don’t have access to technology or need support on how to access the technology, we can help. Please email or  leave a voicemail with the Superintendent’s Office at (518) 377-4666, ext. 50706.

Contact Information for Each School – Principals, Social Workers, Counselors and Psychologists

Birchwood Elementary School

Craig Elementary School

Glencliff Elementary School

Hillside Elementary School

Rosendale Elementary School

Iroquois Middle School

Van Antwerp Middle School

Niskayuna High School